1. About this service
Deed Poll UK is a trading name of Nanoswift Ltd. Nanoswift Ltd provides an online tool that generates a correctly formatted UK deed poll document in PDF format. By using this service you agree to these terms in full.
We are not a law firm and we do not provide legal advice. A deed poll generated by this service is a standard-form legal document; it is your responsibility to ensure the information you enter is accurate and that the document is executed correctly (signed in front of two witnesses).
2. The service we provide
The fee of £14.99 is charged for the generation, formatting, and instant delivery of your deed poll as a downloadable PDF. You are not paying for legal advice, legal representation, or any service beyond document generation.
Deed polls are free to create yourself using wording available in the public domain. You are paying for the convenience of this service producing a correctly formatted document for you instantly.
3. No refunds
Because the service delivers a digital document that is made available to you immediately upon payment, and because that document is generated specifically using personal data you have provided, we are unable to offer refunds once the document has been made available for download.
This is consistent with your rights under the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013, which provide that the right to cancel does not apply to digital content that has been supplied and where you have given prior consent to immediate supply.
If your document contains an error caused by a fault on our part (not data you entered incorrectly), please contact us and we will regenerate it at no charge.
4. Your responsibilities
You are responsible for:
- Ensuring all information you enter is accurate and complete before payment
- Signing the deed poll in the presence of two adult witnesses who are not related to you and are not changing their name
- Having both witnesses sign and print their names and addresses on the document
- Notifying relevant organisations of your name change yourself — this service does not do that on your behalf
5. Limitations of liability
We warrant that the document generated will be correctly formatted as a standard UK deed poll. We do not warrant that any particular organisation (bank, DVLA, Passport Office, etc.) will accept it, as acceptance policies vary and are outside our control.
To the maximum extent permitted by law, our total liability to you in connection with this service shall not exceed the amount you paid for the document (£14.99).
Nothing in these terms limits liability for death or personal injury caused by negligence, fraud, or any other matter that cannot be excluded by law.
6. Intellectual property
The deed poll text generated for you is a standard-form legal document in the public domain. You are free to use, print, and reproduce it as needed for your name change. The software, design, and other content on this website remain our property.
7. Governing law
These terms are governed by the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.
8. Changes to these terms
We may update these terms from time to time. The version in force at the time of your purchase governs your transaction. Material changes will be reflected in the "last updated" date above.
9. Contact
For any queries about these terms: deedpoll@nanoswift.co.uk