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Your account number stays the same — only the name on it changes.
£14.99 — instant PDF download Common questions ↓Updating your bank account is one of the most practical steps after a name change — your bank card is one of the most frequently used forms of ID in everyday life, and having it in your new name makes everything else easier. Most UK banks accept a deed poll as the sole document required to change the name on an account, though the specific process varies from bank to bank.
Traditional high-street banks — including Lloyds, Barclays, HSBC, NatWest, and Nationwide — typically require you to visit a branch in person with your deed poll. Some will accept a certified copy; others insist on seeing the original. It is worth calling ahead or checking the bank's website to understand what they require before you make a trip. Most branch visits are straightforward — a member of staff verifies your deed poll, updates the records, and orders new cards in your new name.
Challenger and online banks (Monzo, Starling, Revolut, and others) typically have fully digital processes — you can usually upload a photo of your deed poll through the app or via customer support. The process is often faster and requires no branch visit. Check your specific bank's support pages for the exact steps.
When your name changes, the bank will issue new debit and credit cards in your new name. Your account number, sort code, and online banking credentials do not change. All existing direct debits, standing orders, and linked accounts continue uninterrupted — you do not need to notify your payees individually. New statements and correspondence will be issued in your new name once the change has been processed. Allow five to seven business days for new cards to arrive after the update.
If you have accounts at multiple banks, each needs to be updated separately. Mortgage lenders, credit card providers, savings accounts, and investment accounts may each have different processes, so it is worth working through them methodically. Your mortgage and secured lending providers will also need to be notified, though the loan terms themselves are unaffected.
Deed polls are free to make yourself — you're paying for this service to generate,
format and deliver yours instantly and correctly.
No. Only the name on the account changes. Your account number, sort code, and all linked services — direct debits, standing orders, online banking — continue unchanged.
No. Requirements vary. High-street banks typically require in-person visits; many challenger banks (Monzo, Starling, Revolut) handle name changes entirely online or via their app. Check your bank's specific process.
Your old cards typically remain active until your new ones arrive. The bank will cancel the old cards when the new ones are issued. Allow five to seven business days for new cards to arrive.
Yes, each one separately. Most payment apps allow name changes through their in-app settings or support channels. The process and documentation required vary by service.
Yes. Notify your mortgage lender with a certified copy of your deed poll. The mortgage terms are unaffected — only the name on the account changes.