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Your NHS number never changes — just the name it's attached to.
£14.99 — instant PDF download Common questions ↓Updating your name with your GP surgery is one of the more straightforward steps in the name change process. Visit or contact your surgery, present a certified copy of your deed poll, and ask them to update your records. Most GP surgeries will do this immediately or within a few days. Your NHS number — the unique identifier linked to all your medical records — does not change; only the name associated with it is updated.
Once your GP records are updated, the change should flow through to NHS systems that rely on your GP registration — though in practice, the NHS's interconnected systems mean it can take some time for all records to reflect the update. Hospital records from past appointments may still show your old name, particularly across different NHS trusts. If you have upcoming hospital appointments, it is worth contacting those departments directly to update their records rather than waiting for the system to catch up.
For trans patients in particular, NHS name changes can carry additional significance. NHS England policy states that patients should be addressed and recorded by their preferred name and pronoun. If you experience any difficulties with this, your GP surgery's practice manager and NHS England's Patient Advice and Liaison Service (PALS) can both help.
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No. Your NHS number is a permanent identifier assigned at birth or first NHS registration. It never changes, regardless of any name change or other circumstances.
Contact or visit your GP surgery and ask to update your patient record. Bring a certified copy of your deed poll. Most surgeries will update the record on the spot or within a few days. Some may ask you to fill in a short form.
Not always immediately. NHS systems are connected but not always synchronised in real time. For upcoming hospital appointments, contact the relevant department directly to update your name rather than relying on the update flowing through automatically.
The NHS app reflects the data held by your GP surgery. Once your GP updates your records, your name in the NHS app should update — though there may be a short delay. You cannot currently update your name directly through the app.
Once your GP updates your records, new prescriptions will be issued in your new name. Existing repeat prescription authorisations will be updated when your records change. If you have prescriptions in progress, let your pharmacy know about the name change so there is no confusion at the point of collection.