Deed polls are free to make yourself — you're paying for this service to generate,
format and deliver yours instantly and correctly.
Your gender clinic should know your correct name. Here is how to make sure they do.
£14.99 — instant PDF download Common questions ↓If you are under the care of a Gender Identity Clinic (GIC) or any NHS gender service, updating your records there is one of the most important steps you can take after changing your name by deed poll. Gender clinics hold detailed clinical records, correspond with you directly, and liaise with your GP and other healthcare providers. Having your correct name on file ensures that all correspondence, referrals, and clinical communications reflect who you are, and avoids the dysphoria and practical complications of being deadnamed in clinical settings.
To update your name with a gender clinic, contact their administration team by phone, letter, or through any patient portal they operate. Provide a certified copy of your deed poll. Most NHS gender clinics process name changes on the same basis as any other NHS service: the deed poll is the evidence they need. Some clinics may ask you to confirm the update in writing. Your NHS number does not change, and your place on any waiting list is completely unaffected by a name change.
Private gender clinics follow the same process. Contact their patient services or administration team with your deed poll. If you are receiving treatment with a private provider (hormone therapy, for example), ensuring your prescription records are in your correct name is particularly important for pharmacy accuracy and for any future interactions with your GP or other services. Updating your gender clinic records as soon as possible after signing your deed poll is strongly recommended.
Deed polls are free to make yourself — you're paying for this service to generate,
format and deliver yours instantly and correctly.
No. A name change is a purely administrative update. Your clinical referral, waiting list position, and any ongoing treatment are completely unaffected.
Contact the clinic's administration team by phone or in writing and provide a certified copy of your deed poll. Ask them to confirm the update in writing so you have a record. Your NHS number stays the same; only the name on your file changes.
Yes. Your GP and your gender clinic hold separate records. Updating one does not automatically update the other. Notify your GP surgery of the name change with your deed poll, and they will update your NHS patient record independently.
Follow up in writing and ask the clinic to confirm the update has been made. If the problem persists, contact the clinic's Patient Advice and Liaison Service (PALS) or your GP. Persistent use of a wrong name in a clinical setting can be raised as a formal complaint.
Yes. Update as soon as possible so that when your appointment does come through, all correspondence and clinical contact is in your correct name from the outset. It is much simpler to update before first contact than to correct records later.